SHIPPING POLICY
Last Updated: 3rd March, 2025
At Cozylayers, we are committed to ensuring that your orders are delivered promptly, safely, and efficiently. Below, you will find detailed information about our shipping process, including delivery timelines and other important details to help you understand how we handle shipping.
1. Shipping Fees
We are pleased to offer free shipping on all orders. There are no shipping charges, hidden fees, or additional costs what you see at checkout is what you pay.
2. Shipping Coverage
Currently, we only ship within the United States. Unfortunately, we do not offer international shipping at this time. If we expand our shipping destinations in the future, we will update this policy accordingly.
3. Order Processing Time
- Orders placed before 4:00 PM EST (GMT-5) on business days (Monday to Friday) will begin processing the next business day.
- Orders placed after the cutoff time will be processed on the following business day.
4. Shipping & Delivery Time
We strive to get your order to you as quickly as possible. Below is a breakdown of our estimated shipping times:
- Handling Time: Once your order is placed, it will be processed and prepared for shipping within 1 to 2 business days (Monday to Friday).
- Transit Time: After your order has been shipped, it typically takes 3 to 7 business days (Monday to Friday) for delivery, depending on your location within the United States.
- Total Delivery Time: From the time you place your order, please allow 4 to 9 business days (Monday to Friday) for your package to arrive.
5. Shipping Carriers & Tracking
- We partner with reliable shipping carriers such as USPS, UPS, and FedEx to ensure safe and timely delivery of your order.
- Once your order has been shipped, you will receive an email confirmation with a tracking number to monitor your shipment in real time.
6. Important Notes
- If your order has not arrived within the estimated timeframe, please check your tracking information for updates or contact our customer support team for assistance.
- We currently do not offer expedited or express shipping options. However, we are always working to improve our shipping services.
7. Need Assistance?
If you have any questions regarding your shipment or need further assistance, please feel free to reach out to us at support@cozylayers.store. Our customer support team is always happy to help!
Contact Information
Company Name: Cozylayers
Customer Service Hours: Monday to Friday (8:00 AM to 4:00 PM)
Contact Form: https://cozylayers.store/contact–us/
Email: support@cozylayers.store
Phone: +1 (347) 674-6098